
FAQ – Commonly Asked Questions
We’re dedicated to providing you with all the information required to help you contribute confidently to this important cause. Below are answers grouped into categories for your convenience.
What Is the Limited Edition Supporters Tin?
What Is the Limited Edition Supporters Tin?
It is a ready-to-gift tin of premium organic Medjoul dates from Jericho, wrapped in our signature supporters' sleeve with no name added.
Can I Add a Name to the Supporters Tin?
Can I Add a Name to the Supporters Tin?
Yes. Choose “Personalise The Sleeve” to add a name and message. Personalised orders can take up to 7 days to dispatch.
Where Do the Dates Come From?
Where Do the Dates Come From?
The dates are organic Medjoul dates grown by Palestinian farmers in Jericho.
How Does Buying from Donate Directly Support Palestine?
How Does Buying from Donate Directly Support Palestine?
Donate Directly buys dates straight from Palestinian farmers and your purchase helps fund food, clean water and medical aid for families in need.
How Long Does Donate Directly Take to Deliver?
How Long Does Donate Directly Take to Deliver?
Delivery is within 3–5 working days once
dispatched. Orders with multiple items are shipped together.